Privacy policy.

This Privacy Policy explains how VENDE (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website, purchase Products, or engage our design Services.

1. Information we collect

We collect information you provide directly, such as:

• Account details — name and email address when you create an account or purchase a Product.

• Payment information — handled entirely by our third-party payment processor; we do not store your full card details on our servers.

• Communications — messages you send us for support, licensing questions, or custom work enquiries.

We also automatically collect limited usage data, such as pages visited and general device/browser information, to help us understand how the Site is used.

2. How we use your information

We use the information we collect to:

• Process purchases and deliver digital Products to you.

• Provide account access and manage membership tiers.

• Respond to support requests and custom work enquiries.

• Improve the Site, our Products, and the overall customer experience.

• Send occasional product updates or marketing emails, where you have opted in.

3. Payment processing

All payments are processed by a licensed third-party payment provider. That provider handles your payment details directly under its own privacy and security practices; we only receive confirmation of payment and basic order details necessary to fulfil your purchase.

4. Cookies & analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand aggregate site usage through analytics tools. You can control cookies through your browser settings, though disabling them may affect parts of the Site’s functionality.

5. Sharing of information

We do not sell your personal information. We may share limited data with:

• Payment processors, to complete transactions.

• Hosting and analytics providers, to operate and improve the Site.

• Authorities, where required by law.

6. Data retention

We retain account and order information for as long as needed to provide the Products and Services, meet legal and tax obligations, and resolve disputes. You may request deletion of your account data at any time, subject to these obligations.

7. Your rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.

8. Data security

We use reasonable technical and organizational measures to protect your information. No online service can guarantee absolute security, but we work to keep your data safe from unauthorized access, loss, or misuse.

9. Children’s privacy

Our Products and Services are intended for design professionals and businesses. We do not knowingly collect information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above.

11. Contact us

If you have questions about this Privacy Policy or how your data is handled, please reach out via the contact details listed on the Site.